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Help Center

Answers to the most common questions, and a real team when you need one.

Frequently asked questions

How do I create an account?

Tap Register, enter your mobile number and a password. Your account is ready instantly. See the registration guide.

I forgot my password

Use Forgot password on the login page. If you cannot reset it, message support from another device and we will help you get back in.

Can I have more than one account?

No. One account per person. Extra accounts are closed and their bonuses removed.

How do I close my account or take a break?

Message support and tell us how long you want the break to last. We lock the account and will not reopen it early. Read Responsible gaming.

How do I add money?

Open Add money, pick an amount from ₹500 and pay by UPI (GPay, PhonePe, Paytm) or USDT. See Payments for all methods.

I paid but my balance did not change

UPI deposits usually arrive within a few minutes. If it has been longer, open support, choose Deposit and attach the transaction or your UTR number.

How does the deposit extra work?

Every approved deposit of ₹999 or more gets extra credit, up to 25%. It is added automatically. See Bonuses.

How do I withdraw?

Open Cash out, add a bank account, UPI ID or USDT address in your name, enter at least ₹2,000 and confirm.

How long does a cash-out take?

You can follow every request in Transactions. If a request takes longer than 24 hours, message support and include the request.

Why was my cash-out declined?

Usually because the payment details are not in your name or a check is needed. The money returns to your balance and support will tell you what to fix.

How do crash games work?

The multiplier rises from 1.00x until it crashes. Cash out before the crash to win your stake times the multiplier. Full details in the Betting rules.

A game froze during a round

Results are decided on our servers, so your bet is still settled. Reload the game and check My bets. If something looks wrong, message support with the bet details.

When do sports and live casino open?

They are being built now. Members see them in the lobby the moment they go live.

Do I need a promo code?

No. All current offers apply automatically. See Bonuses.

How does refer and earn work?

Share your invite link. You earn a bonus on each friend's first deposit, three levels deep.

How do VIP tiers work?

Your tier grows with your total deposits, from Rookie to Crown. It updates automatically.

Is there a mobile app?

Yes. Install it from the app page in a few taps on Android or iPhone.

How do I lock my account?

Open Security and turn on App lock with a PIN, fingerprint or face unlock.

Someone asked for my password or OTP

Never share it. Our team will never ask for your password, PIN or OTP. Report it to support.

Contact us

Log in so we can see your account and payments, and reply in your chat.

Before you write

  • Payment questions: include the amount, time and UTR or transaction ID.
  • Game questions: include the game name and the bet from My bets.
  • We never ask for your password, PIN or OTP.
  • Replies arrive in your support chat and as a notification.
Need a break from gaming? Ask us to lock your account for a period you choose. Read Responsible gaming.

Rules and policies